Be inspired by well-known thought leaders during general sessions.

Visit with 500+ contracted suppliers to discover their latest offerings.

Accelerate your learning during the 150+ concurrent sessions offered.

Continuing Ed
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Recognizing innovative, community programs that help the medically underserved.

Recognizing the outstanding performance work of member and supplier organizations.

Honoring a member organization that is a trusted partner to Premier’s mission.

Celebrating leading healthcare advancements and supplier commitment to innovation.

Connect with peers from across the healthcare industry.

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Frequently AskedQuestions

General Questions

When and where is Premier’s 2020 Breakthroughs Conference and Exhibition?

June 23-26, 2020 in Nashville, Tennessee, at the Gaylord Opryland Resort & Convention Center.

Who should attend Breakthroughs 2020?

Breakthroughs is Premier’s annual knowledge sharing and collaboration event for Premier members that is designed to bring people, ideas and innovations together to transform healthcare. You’ll join more than 4,000 like-minded healthcare decision-makers and peers working together to create real solutions to transform healthcare.

Where can I find the conference agenda?

The 2020 Breakthroughs Conference agenda can be found on the Breakthroughs website here.

How much does it cost for Premier members to attend Breakthroughs 2020?

There is no cost for Premier members to register for Breakthroughs 2020. For travel and hotel information, click here.

When does general registration open for Premier members?

Registration will open in early March 2020. To get regular email updates about Breakthroughs 2020, click here.

I registered but have not received a confirmation. How do I get another one sent to me?

Please email and the Conference Services team will be able to send you your confirmation.

I registered, but I'd like to add additional events to my registration. How can I do that?

After completing registration for the conference, your confirmation email will contain a link and instructions for building your conference itinerary. You can use this tool at any time after completing registration or use the mobile app when you are onsite.

I registered as a speaker, what happens next?

Speakers will receive ongoing communications from Ann O’Hagan. If you have additional questions or have not received instructions, please contact Ann.

Is there a Breakthroughs Conference mobile app?

There is a Breakthroughs Conference Mobile App. Information about downloading and logging into the app will be sent closer to the conference.

How can I stay informed on the latest about Breakthroughs 2020?

Continuing Education

How much continuing education credit can I earn?

The amount and types of credit vary depending on the professional group awarding the credit. Please refer to the Continuing Education page for details and updates on approved credit.

Remember that you are obligated by the standards of your professional organization to only claim credit commensurate with the extent of your actual participation in the activity.

IMPORTANT NOTE: Not every session is approved for every type of credit. Session offerings vary by type and number of credit hours. Approvals are based on the standards established by each individual accreditation organization. Members should consult the Types of Credit page for current approval information.

I need more than one type of credit. How is this managed?

When you registered for the conference, you were asked to complete the “Continuing Education Credit” section of your profile indicating the type(s) of professional continuing education units (CEU) you wish to earn. This information will be used to ensure that you receive the right type of credit.

If you did not complete this section, you must edit your registration profile to provide this information. The system will be unable to create your certificates without it.

You may edit your registration information or make changes to your sessions using the email address and password you created during the registration process. When you enter the system, click on “Edit my Registration” and continue to the “Continuing Education Credit” page. Identify all categories that apply to you.

How will I receive my certificates?

In order to receive credit, you must complete online session evaluations for each session you’ve attended. After completing session evaluations, the final screen contains a link for members to review, or print and save CEU certificates. Once you are satisfied that you have completed evaluations for every session attended throughout the week, you may permanently close the survey and the system will calculate the total number of credits earned.

You may either preview your certificate(s) to review the sessions evaluated or you may print or save your certificate(s) by clicking “Get My CE Certificate.” By selecting “Get My CE Certificate,” you will permanently close your survey and be unable to evaluate any other sessions.

IMPORTANT NOTE: You will only be able to access certificates based on the information you provided in your registration profile. For example, if you selected nursing and CPHQ credit in the “Continuing Education Credit” section of the registration profile, those are the only two types of certificates you will be able to access. To adjust the CEU you wish to receive, please log into your registration profile and visit the “Continuing Education Credit” section.

I am a pharmacist or pharmacy tech. How do I claim credit?

Due to differences in the requirements for ACPE credit, the pharmacy credit is managed by Jerry Frazier of Premier’s pharmacy department. You must follow the instructions provided in each of the sessions approved for ACPE credit. Contact for further information.

How are evaluations managed?

Premier has partnered with GuideStar Research, an independent research group, to use MeetingMetrics, an online session evaluation solution that is streamlined, user friendly and environmentally friendly. MeetingMetrics collects evaluation data and manages CE certificates. All data is maintained securely and confidentially.

This year, both the individual session evaluations and the post-conference evaluation will be collected online. You will receive two email different invitations from

Individual session surveys - On Thursday, June 25, Breakthroughs attendees will receive an email message containing an invitation to complete a brief online evaluation for each of the sessions you attended. These surveys are available 24/7 for your convenience. You may also access session evaluations by using the Breakthroughs Conference mobile app using the name and email address you provided at registration. The session evaluations are linked to your continuing education certificates and must be completed for each session attended to correctly calculate the credit hours earned.

Overall post evaluation survey - On Friday, June 26, all conference attendees will receive another email containing a link to the post-conference evaluation. The overall conference evaluation is separate from the evaluations for the individual education sessions and will remain open for three weeks.

What sessions are covered?

This evaluation system only applies to the formal Breakthroughs Conference. Sessions include the opening general session on Tuesday, June 23 and the general sessions and member education sessions on both Wednesday, June 24 and Thursday, June 25. Pre-conference and ancillary events will be evaluated separately.

Am I required to complete evaluations?

Evaluations are required for anyone wanting to earn continuing education credit. If you plan to earn CEU, you should complete an evaluation for every session for which you wish to earn credit.

How is the evaluation information used?

Participant feedback from both the overall post-conference survey and the individual session evaluations will be used to analyze how well your professional education needs and expectations were met. This data will be used to plan improvements for future Premier events and provide individual speakers with feedback on their session.

Individual session data will also be forwarded to our accreditation partners as required by individual continuing education standards and existing partnership agreements.

Survey responses will be sent from the online questionnaires to the MeetingMetrics secure online report center for generating real-time reports and personalized CE certificates.

Will I need a new username or password?

No. The system generates a personalized link for each attendee so that you are automatically recognized.

What if I don't receive or misplace my email survey links?

You may contact Premier’s Solution Center at or 877.777.1552, and we will provide a link to retrieve your survey.

Can I access the survey links on my mobile device?

Yes. The surveys are formatted for both PC and mobile devices, including smartphones and tablets.

Can I complete the surveys on-site at the conference?

Yes. You may use the on-site computers available at the Connection Café to access your email and the evaluation surveys.

What if I don't complete the surveys while I'm at the conference?

Reminders for the individual session evaluations will be emailed over a period of three weeks to ensure that everyone has adequate opportunity to complete the evaluations and prepare the appropriate CE certificates.

A separate email invitation will be sent to all participants to complete the overall conference evaluation, which will be open for three weeks.


When does supplier registration open?

Supplier registration is now open. Remember, booths are assigned based It's first-come, first-served basis, so have your accounting ready to pay! If you have questions, please contact the Premier Solution Center at 877.777.1552.

What is the expected attendance?

Breakthroughs is the year’s most anticipated meeting for healthcare executives and hospital administrators to attend. In 2019, more than 4,000 people attended Breakthroughs. For more details on who attends Breakthroughs each year, check out our Breakthroughs 2020 Prospectus.

What are the benefits of participating?

Breakthroughs 2020 is a single event that gets your product or service in front of healthcare industry leaders – everyone from the chief executive officer to information technologists and physicians alike. In fact, over 80 percent of attendees are final decision-makers on products and services. Breakthroughs 2020 includes six dedicated exhibit hall hours, promotional opportunities throughout the conference and numerous networking opportunities specifically designed for suppliers. For more information on exhibiting benefits, click here.

How and when can I make hotel accommodations?

Hotel reservations may be made at the time of exhibiting attendee registration in the early spring.

What is the fee for registration?

Supplier booth registration pricing includes one full conference attendee registration badge. The badge that is included in the booth fee is allocated to the first registered attendee. Additional registration badges can be purchased online:
$525 (full conference pass)
$275 (daily conference pass)
Price after June 19:
After June 19: $650 (full conference pass)
After June 19: $400 (daily conference pass)

What is included in my booth space fee?

Each 100 square feet (10′ x 10′ booth space) includes the following:

  • One 8-foot back panel
  • 36-inch side rails
  • One 7″ x 44″ sign for the company name
  • One 6′ skirted table
  • Two chairs
  • One wastebasket
  • Carpet is not included with your booth; you must order through GES Exposition Services.

Are there booth display guidelines?

Click here to view guidelines for booth displays.

When will I be notified of my booth space assignment?

All booth assignments will be made available in early spring 2020 to the booth manager.

When will I receive my exhibitor services and information manual?

An exhibitor services manual (exhibitor kit) will be sent to each exhibitor by GES in early spring 2020. The kit will contain pertinent information regarding the show including, but not limited to, additional rules and regulations, display rules, move-in/move-out schedules, registration information, contractor order forms and pricing, shipping and labor, utilities and building services, decoration, and audio/visual services. Pay close attention to the May discount price deadline; in many cases ordering early will save you as much as 20 percent.

What are the move-in, show and move-out dates and times?

Booth Move In/Setup:

  • Tuesday, June 23 | 8 a.m.-5 p.m.
  • Wednesday, June 24 | 7 - 10:30 a.m. All exhibits must be fully installed by show start time on Wednesday, June 24.


  • Wednesday, June 24 | 11:45 a.m.-2:45 p.m.
  • Thursday, June 25 | 11:45 a.m.-2:45 p.m.

Move Out/Booths Dismantle:

  • Thursday, June 25, at the closing of the show.

What opportunities are there for lead generation?

Lead generation equipment will be available for exhibitors to rent prior to and during the conference. Full information and order forms will be available in the exhibitor services manual when it is distributed to booth managers in spring 2020.

What information is listed for my company on the Breakthroughs 2020 mobile app?

Exhibitors have the opportunity to upload a company logo, contact information, website URL and social media links when registering for a booth. This information will be transferred into our Breakthroughs Conference mobile app for all attendees to view. Prior to the conference, only booth managers can edit this information.

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